1. Introduction
Blackpool Travel is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (www.blackpooltravel.ie) and services.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information (e.g., name, email address, phone number, postal address).
- Travel Information (e.g., passport details, visa requirements, accommodation preferences).
- Technical Information (e.g., IP address, browser type, device information, cookies).
- Communication Data (e.g., inquiries, feedback, and customer service interactions).
3. How We Collect Your Information
We collect your information in the following ways:
- Directly from you when you provide it through our website, email, phone, or in person.
- Automatically through cookies and similar tracking technologies when you visit our website.
- From third-party service providers who assist in processing bookings, payments, or other travel-related services.
4. Purpose of Data Collection
We use your personal data for the following purposes:
- To process bookings and manage travel arrangements.
- To communicate with you regarding your reservations, inquiries, and support requests.
- To comply with legal and regulatory requirements.
- To improve our website, services, and customer experience.
- To send marketing communications, where you have provided consent.
5. Sharing of Information
We may share your personal data with:
- Travel service providers, such as airlines, hotels, and tour operators, to fulfill bookings.
- Payment processors to facilitate secure transactions.
- Legal authorities if required by law or to protect our legal rights.
- Third-party marketing and analytics providers (with your consent).
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. However, while we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- The right to access, update, or delete your personal information.
- The right to object to or restrict processing of your data.
- The right to data portability.
- The right to withdraw consent for marketing communications at any time.
- The right to lodge a complaint with the Irish Data Protection Commission.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
9. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
- Email: info@blackpooltravel.ie
- Phone: 021 439 8742
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.